<p>Dear {customer_name},</p>
<p>We have received your refund request for order #{order_number}.</p>
<p><strong>Refund Details:</strong></p>
<ul>
<li>Order Number: {order_number}</li>
<li>Refund Amount: {refund_amount}</li>
<li>Refund Reason: {refund_reason}</li>
<li>Request Date: {refund_requested_at}</li>
</ul>
<p>Our team will review your request and process it within 5-7 business days.</p>
<p>Thank you for your patience.</p>